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Programming the Mail System
5.
6.
7.
8.
9.
10.
11.
1.
2.
3.
Enter the Submenu Number + [ # ].
Enter a Selector Code.
Enter the corresponding Action as follows:
Selector Code Transfer:
[
1
] + extension number + [
#
].
Play Submenu:
[
2
] + Submenu number + [
#
].
Play Announcement:
[
3
] + Announcement number + [
#
].
Prompted Transfer:
[
4
].
Direct Extension Transfer:
[
5
].
or
[
★
] [
D
] ([
★
] [
3
]) to delete. When prompted, press [
9
] to approve or [
6
] to
cancel the deletion.
Repeat Steps 6 and 7 until finished programming Selector Codes.
Press [
★
] [
#
].
Record the Submenu prompt (up to two minutes), then press [ 1 ]. For better
sound quality, be sure to use the handset rather than the speakerphone to
record the prompt.
Press one of the following:
■
[
★
] [
#
] to approve. Then go to Step 12.
■
[
2
] [
3
] to play back. Then repeat Step 11.
■
[
2
] [
1
] to re-record. Then repeat from Step 10.
■
[
★
] [
D
] ([
★
] [
3
]) to delete the new Submenu prompt.
Bilingual only: Repeat Steps 10 and 11 for the secondary language.
If you need to record another Submenu for this Automated Attendant,
repeat from Step 4.
Multiple Automated Attendant only: If you need to create Submenus for
another Automated Attendant, press [
★
] [
7
]. Then repeat from Step 2.
Programming Day and Night Menus
Use this procedure to program the Day and Night Main Menus that callers hear
when an Automated Attendant answers a call. Main Menu information is
specified on mail system Planning Forms G and H. Remember that, even if the
Night Main Menu is identical to the Day Main Menu, you must program both
menus. For more information, see Main Menus (Automated Attendant) in
Chapter 5.
1.
From the System Administration Menu, press [ 3 ] for Automated Attendant.
2.
Multiple Automated Attendant only: Enter the Automated Attendant
number.
3-28
Mail System Initial Programming