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PARTNER MAIL Services
PARTNER MAIL Services
The mail system provides three services:
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Automated Attendant Service answers calls on specified lines and routes
the calls to pre-defined destinations or destinations that callers select
from a menu of choices.
Call Answer Service picks up unanswered calls and transfers them to
pre-defined mailboxes.
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Voice Mail Service enables a subscriber (a person who owns or has
responsibility for a mailbox) to retrieve messages and to send messages
to other subscribers.
The mail system can operate in English (North American), French (Canadian),
and Spanish (Latin American). All services can be implemented in one
language (monolingual mode) or in two languages (bilingual mode). In bilingual
mode, one of the languages must be English; callers can choose which of the
two languages they want to hear. For more information, see Language.
Figure 1-1 shows the main features associated with each service. A description
of the services and their associated features follows the illustration.
1-2
Overview of System Services and Features