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Submenus (Automated Attendant)
If an extension, Calling Group, Hunt Group, Bulletin Board, Guest mailbox, or
Automated Attendant is deleted, it may be necessary to re-record any Submenu
prompt that refers to it.
Related Mail System Features
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Announcements (Automated Attendant) must be created before they
can be assigned to the Submenus.
If the caller does not press a button within four seconds after the menu
finishes playing, or if the caller presses [
0 ], the call is handled as
specified by the Dial 0/Timeout Action (Automated Attendant) for the
Automated Attendant’s (Day or Night) Main Menu.
If you change the Language mode (bilingual or monolingual) or the
languages administered, you may need to re-record the Submenu
prompts.
Programming
Playing a Submenu Prompt or Definition
Action
You Hear...
Step 1
Log in to the mail system as the System
Name, number of new messages and
Administrator.
old messages, Voice Mail Activity
Menu.
Step 2
Press [
9
] for System Administration.
Prompt to enter the System
Administration Password + [
#
].
Step 3
Enter System Administration
Security message, then System
Password + [
#
].
Administration Menu.
Step 4
Press [
3 ] for Automated Attendant.
(Multiple Automated Attendant)
Prompt to enter the Automated
Attendant Number.
(Single Automated Attendant)
Automated Attendant Administration
Menu. Go to Step 6.
Step 5
(Multiple Automated Attendant Only)
Automated Attendant Administration
Enter Automated Attendant Number.
Menu.
Step 6
Press [
3
] for Submenus.
Submenu Administration Menu.
Step 7
Press [
2
] to play the Submenu.
Prompt to enter a Submenu number.
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Submenus (Automated Attendant)