Filter
Top Products
General Mailbox
Considerations and Constraints
If the General Mailbox Owner also has a personal mailbox, or is the owner of any
other mailboxes (for example, a Group Mailbox), the message light on the Owner’s
telephone remains lit if there are any new messages in any of the mailboxes. The
Owner must remember to check all mailboxes for which he or she is responsible
when the message light is lit.
The message light will light only if the phone is a system phone or (for a Release 3.1
or later communications system) a standard phone with an LED-compatible message
light connected to a Release 3.1 or later 206 module.
Related Mail System Features
Broadcast Messages do not go to General Mailboxes.
The Dial 0/Timeout Action functions for an Automated Attendant’s Main
Menus (Automated Attendant), Submenus (Automated Attendant),
Announcements (Automated Attendant) and Touch-Tone Gate Greetings—
see Greetings (System).
Each General Mailbox has a default greeting. The greeting can be changed, if
desired, by logging into the General Mailbox and recording the greeting as
described in Greetings (Personal).
The Class of Service for each General Mailbox is 5. The Class of Service can
be changed, if desired. (See Mailbox.)
The subscriber assigned as the General Mailbox Owner uses the Voice Mail
Activity Menu to maintain the password for the mailbox. (See Passwords.)
The system provides one General Mailbox for each Automated Attendant. You
■
■
■
■
■
■
can change the number of Automated Attendants. (See Single/Multiple
Automated Attendant.)
Programming
Changing the General Mailbox Owner’s Extension
Before changing the General Mailbox Owner’s extension, update mail system
Planning Form C.
Action
You Hear...
Step 1
Log in to the mail system as the System
Name, number of new messages and
Administrator.
old messages, Voice Mail Activity
Menu.
Step 2
Press [
9
] for System Administration.
Prompt to enter the System
Administration password + [
# ].
Step 3 Enter System Administration
Security message, then System
Password + [
#
].
Administration Menu.
5-44
General Mailbox