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Main Menus (Automated Attendant)
Main Menus (Automated Attendant)
At a Glance
System Administration Menu
[
3
] Automated Attendant
[
1
] Day Menu
[
2
] Play menu
[
6
] Modify menu
[
2
] Night Menu
[
2
] Play menu
[
6
] Modify menu
Programmable by
System Administrator
Factory Settings
Day Dial 0/Timeout Action
Transfer to Call Answer Service Operator
Night Dial 0/Timeout Action
Record a Message in the General Mailbox
Selector Codes 1–5
Direct Extension Transfer
Selector Codes 6–9
None
Caller Options
Re-play Menu
[
★
] [
4
]
Dial 0/Timeout Action
[
0
]
Transfer to Another Extension
[
★
] [
T
] ([
★
] [
8
])
Play Menu in Alternate
[
★
] [
1
]
Language (Bilingual
Mode only)
Capacity
Maximum length for Main Menu
Up to two minutes each
prompt
Mail System Planning Form
G and H
Description
When Automated Attendant Service answers a call, the caller hears the Touch-Tone
Gate Greeting (if Touch-Tone Gate is On) followed by a Main Menu. If the
Touch-Tone Gate is Off, the Main Menu is the first thing callers hear; the Touch-Tone
Gate Greeting is not played if the Touch-Tone Gate is Off.
Each Automated Attendant has two Main Menus:
■
■
The Day Main Menu plays when your business is open.
The Night Main Menu plays when your business is closed.
5-98
Main Menus (Automated Attendant)