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Security Violation Notification
Unsuccessful Login Attempts
Mailbox Unlock
An attempt to log in is counted when a person enters the mailbox number
followed by the pound sign. An unsuccessful attempt occurs if the person does
not enter a correct password (followed by the pound sign). The default is to
permit five unsuccessful attempts before invoking Security Violation
Notification.
The maximum number of attempts to log in per call is three. However, if the
maximum number of unsuccessful attempts is reached earlier, no additional
tries are permitted on that call. For example, suppose the mail system is set to
send a warning message after five consecutive unsuccessful login attempts. A
person tries unsuccessfully three times on the first call and is disconnected. The
person calls back and is given only two more attempts to log in, then the caller
hears the message “Too many unsuccessful Iogin attempts. The System
Administrator has been notified. Good-bye,” and the call is disconnected. A
message is sent to the mailbox owner and to the System Administrator.
To unlock a mailbox, you must reinitialize the mailbox password. When the user
logs in to the mailbox, he or she will be prompted to enter a new password.
A locked Call Answer Service mailbox can receive messages as long as there is
enough space in the mailbox. However, the subscriber cannot retrieve these
messages until you reinitialize the mailbox’s password.
If a Bulletin Board mailbox is locked, callers are still able to listen to the Bulletin
Board message, but the mailbox owner is not able to change the message until
you reinitialize the mailbox password.
To unlock the System Administrator’s mailbox, or System Administration, you
must call for support, using the information on the inside front cover of this
book. You should have the following information available:
■
System Administrator’s mailbox number.
■
Serial number of the system. (The serial number is located on the right
side panel of the mail unit. See Figure 2-5 in Chapter 2, “Installation,” for
the location of the serial number label.)
■
Phone number of the Remote Maintenance Device.
Related Mail System Features
■
If a Bulletin Board mailbox is locked, callers are still able to listen to the
Bulletin Board message, but the mailbox owner is not able to change the
message until you reinitialize the mailbox.
■
If a mailbox is locked, you must initialize the mailbox’s password. See
Mailbox for the initialization procedure.
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Security Violation Notification