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overview, 5-146
Planning Form D, using, 5-146, 5-148, A-11
programming
Setting the Schedule Controller, 5-148
setting options
Follow the Business Schedule, 5-146
Follow the Switch mode, 5-146
overriding with Close for Today, 5-147
overriding with Temporarily Closed, 5-147
Script, recording
Announcement, 5-6
Submenu, 5-161
Security Alert, description of, vii
Security responsibilities
choosing passwords, 1-13
educating users, 1-13
establishing a policy, 1-13
limiting Outcalling, 1-11, 1-12, 1-14
RMD, removing lines from, 1-11
RMD, turning Off, 1-12
unused mailboxes, deleting, 1-12
Security Violation Notification
description, 5-149
initial programming, 3-33
mail system, related features, 5-150
overview, 5-149
Planning Form N, using, 5-149, 5-151, A-24
programming
Changing the Security Violation Notification,
5-151
purpose, 5-149
settings
Mailbox Lock, 5-149
No Security Violation Notification (not
recommended), 5-149
Warning Message, 5-149
unlocking a locked mailbox
subscriber’s, 5-150
System Administrator’s, 5-150
unsuccessful login attempts permitted
default number of, 5-150
example, 5-150
maximum number, 5-150
maximum number per call, 5-150
Selector Code Action
Direct Extension Transfer (Action 5), 5-102, 5-156
Play a Submenu (Action 2), 5-101, 5-156
Play an Announcement (Action 3), 5-101, 5-156
Prompted Transfer (Action 4), 5-101, 5-156
Selector Code Transfer (Action 1), 5-101, 5-156
Selector Code Transfer (Selector Code Action 1),
5-101, 5-156
Send All Calls, 5-90
Service
Automated Attendant, 1-2, 1-4
Call Answer, 1-2, 1-7
Voice Mail, 1-2, 1-9
Shortcuts, 1-15
Single/Multiple Automated Attendant
communications system, related features, 5-152
communications sytem, related feature
Group Call Distribution, 5-152
Line Coverage Extension, 5-153
VMS Hunt Delay, 5-152
VMS Hunt Schedule, 5-152
description, 5-152
initial programming, 3-12
mail system, related features, 5-153
overview, 5-152
Planning Form A, using, 5-152, 5-154, A-4
programming
Setting Single or Multiple Automated
Attendants, 5-154
troubleshooting, 6-6
usage example, 5-152
Site requirements, 2-3
Speakerphone, not recommended for
entering touch-tones, 6-8
programming, 1-15
recording, 1-15, 5-54
Submenus (Automated Attendant)
bilingual mode, 5-157
changing
effects on Main Menus, 5-157
effects on other Submenus, 5-157
tasks, 5-157
creating, 5-157, 5-159
deleting, 5-166
description of, 5-156
Dial 0/Timeout Action (Automated Attendant),
5-155, 5-158
initial programming of, 3-27
mail system, related features, 5-158
maximum number of, 5-156
maximum number of choices on each, 5-156
menu levels
maximum number permitted, 5-157
maximum number recommended, 5-157
options
available, 5-157
maximum number permitted, 5-157
maximum number recommended, 5-157
overview, 5-155
planning, 5-157
Index
IN-13