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Verifying System Operation
Resume Regular Schedule
After verifying the Day Menu and/or Night Menu functions, return the mail
system to its normal schedule by using the Resume Regular Schedule feature.
(For instructions, see Open or Closed for Today in Chapter 5.)
Fax Machines
Use this procedure if Automated Attendant Service should automatically
transfer fax calls to a Fax Extension.
Send a fax to one of the incoming lines assigned to Automated Attendant
Service.
Verify that the fax is received by the proper fax machine.
If a Fax Message Receiver was programmed, check to see that its message
light is On.
Call Answer Service
If Call Answer Service is used, perform the following procedure, as applicable.
VMS Extension Coverage
Press the Do Not Disturb button at the appropriate destination extensions to
route your test calls quickly to Call Answer Service.
For extensions that do not have Automatic VMS Cover, turn on coverage by
pressing the VMS Cover button at those extensions.
Call the first extension that has VMS coverage (either automatic or manual).
The mail system should answer the call and you should hear a greeting or
prompt appropriate for the mailbox (Automated Attendant, Bulletin Board,
or Call Answer Service) assigned to that extension.
Repeat this procedure for every extension that has coverage.
VMS Line Coverage
Call in on the first line that is programmed for VMS Line Cover.
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The mail system should answer after approximately four rings.
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If a Line Owner is assigned, you should hear a greeting or prompt
appropriate for the Line Owner’s mailbox (Automated Attendant,
Bulletin Board, or Call Answer Service).
If no Line Owner is assigned, you should hear the greeting for
Automated Attendant 1’s General Mailbox.
Repeat this procedure for every line that has VMS Line Cover.
6-4
Verifying System Operation and Troubleshooting