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System Greetings. See Greetings (System)
System Language. See Language
troubleshooting, 6-17
System operation, verifying
Automated Attendant Service
Day Main Menu, 6-3
Fax Machines, 6-4
Immediate Call Handling, 6-2
Night Main Menu, 6-3
Resume Regular Schedule, 6-4
Call Answer Service
VMS Extension Coverage, 6-4
VMS Line Cover, 6-4
Voice Mail Service
Greeting, 6-1
System parameters, programming
Automated Attendant Line Assignments, 3-13
Maximum Digit Length, 3-12
Single or Multiple Automated Attendant, 3-12
system language, 3-12
System security options, initial programming
Minimum Password Length, 3-33
Security Violation Notification, 3-33
T
Telephone button programming, communications
system
Do Not Disturb, 4-10, 5-89
VMS Cover, 4-10
Voice Mail Messages (VMMsgs), 4-11
Voice Mailbox Transfer, 4-11
Temporarily Closed
description, 5-23
Temporary Closure
overriding Schedule Controller with, 5-147
programming, 5-27
Temporary Closure Greeting
default greetings
bilingual mode, Touch-Tone Gate Off, 5-115,
C-9
bilingual mode, Touch-Tone Gate On, 5-116,
C-9
monolingual mode, Touch-Tone Gate Off,
5-115, C-8
monolingual mode, Touch-Tone Gate On,
5-115, C-8
Terms, meaning of, v, 1-1, GL-1
Tips, 1-15
Toll fraud
definition of, vii
mail system vulnerability, areas of, 1-10
preventative measures
employee education, 1-13
fraud detection services, use of, 1-14
identity verification of service personnel, 1-11,
1-13
National Service Assistance Center, use of,
1-14
Outcalling, restriction of, 1-11, 1-12, 1-14
physical security for equipment and data,
1-12, 1-14
RMD, removing lines from, 1-11
RMD, turning Off, 1-12
trash disposal, secure, 1-11, 1-12, 1-14
unused mailboxes, deleting, 1-12
Touch-Tone Gate
description, 5-173
factory setting, 5-173
initial programming, 3-22
mail system, related features, 5-174
overview, 5-173
Planning Form E, using, 5-173, A-12
programming
Turning the Touch-Tone Gate On or Off,
5-175
rotary phone callers, effect on, 5-174
set to Off
Dial 0/Timeout Action (Automated Attendant),
5-174
set to On
Dial 0/Timeout Action (Automated Attendant),
5-173
effect of, 5-173
greeting prompt requirement, bilingual, 5-174
greeting prompt requirement, monolingual,
5-173
single or multiple Automated Attendants, with,
5-175
Touch-Tone Gate Greeting
bilingual mode example, 5-54, 5-99
bilingual mode, with system in, 5-54
default greetings
bilingual mode, C-7
monolingual mode, C-6
initial programming, 3-24
monolingual mode example, 5-54, 5-99
purpose, 5-54
when played, 5-98
touch-tone receivers
number required, 2-3
troubleshooting, 6-14
Touch-Tones, missed
Index
lN-15