Filter
Top Products
Troubleshooting
Message lights on multiple telephones are not
turned On and Off in a timely manner—
Continued
Possible Cause
Corrective Action
The mail system port or the 206
To test whether one of the elements
extension jack is defective.
is faulty:
1.
2.
3.
Unplug port 2 on a two-port
system, port 4 on a four-port
system, or ports 5 and 6 on a six-
port system from the mail system
and connect the modular cord to a
standard telephone.
Pick up the handset and verify
that you have dial tone.
Dial any extension on the
communications system:
■
■
If the call goes through, there is
a problem with the mail
system’s voice processing
card.
If there is no dial tone, and you
have a sufficient number of
touch-tone receivers, there is a
problem with the 206 module.
Call for support as described on
page 6-5.
Verifying System Operation and Troubleshooting
6-13