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Outcalling
If the designated Outcalling number is a telephone number or voice pager, the mail
system dials the Outcalling number when the subscriber gets a new message,
announces the mailbox name, identifies the call as coming from the mail system, and
delivers the following message:
“You have a new message. To access your new message, enter extension
and [
#
]. To avoid further notification about this message, press [
★
] [
#
].”
If the designated Outcalling number is for a digital pager/beeper, the mail system
does not play this message. The pager displays the callback number that is
programmed as part of the pager’s Outcalling number. The subscriber must call in to
the mail system to retrieve the messages.
To set up Outcalling, the following activities must take place:
■
You must assign a Class of Service (COS) to the subscriber’s mailbox that
permits Outcalling. Classes of Service that permit Outcalling are 3, 4, and 6.
■
The subscriber must turn on Outcalling.
■
The subscriber must specify at least one Outcalling number.
■
For a digital pager/beeper, the subscriber can program a callback number as
part of the Outcalling number.
Outcalls are made consecutively to each number in the Outcalling list until one of the
following occurs:
■
■
■
■
■
The subscriber cancels Outcalling for that message by pressing [
★
] [
#
] or
logging into the mailbox during the outcall.
The subscriber logs in to the mailbox.
The subscriber turns Outcalling off.
The subscriber’s Outcalling Schedule specifies that Outcalling should stop.
All of the numbers on the Outcalling list have been dialed the number of times
specified for the Outcalling Cycles.
Using a touch-tone telephone, subscribers with Outcalling can retrieve their
messages, change the numbers on their Outcalling list, change the number of
Outcalling Cycles, change the Outcalling Schedule, change the minimum time
between Outcalling attempts, and turn Outcalling On or Off.
Outcalling List
The Outcalling list contains the numbers that are called when a message is left in the
mailbox. Outcalling numbers can be up to 60 digits (0–9) and can include pauses
([
★
]) and pound signs ([
#
]). Each [
★
] causes a 1.5-second pause before dialing the
next digit in the Outcalling number.
When entering a number in the Outcalling list, include any access code needed. For
example, for Outcalling to an outside number, you must include [
9 ] to access an
outside line and [
★ ] to allow time to get dial tone. Then end the Outcalling number by
dialing the combination [
★
] [
#
]. The final [
★
] [
#
] is not counted in the 60-digit limit.
Outcalling
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