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Personal Operator
Personal Operator
At a Glance
Voice Mail Activity Menu
[
4
] Personal Operator
Operator’s No. + [ # ]: Add Personal Operator
[
0
] + [
#
]: Remove Personal Operator
Programmable by
Subscriber
Factory Setting
Personal Operator
No Personal Operator. (Calls are transferred to the Call Answer
Service Operator).
Description
A Call Answer Service or Transfer-Only mailbox can have a Personal Operator to
handle calls if a caller dials [
0 ]:
■
For Call Answer Service mailboxes, callers can dial [ 0 ] before, during, or after
leaving a message.
■
For Transfer-Only mailboxes, callers can dial [ 0 ] while the mailbox greeting is
playing or up to four seconds after the greeting has finished playing.
A Personal Operator can be any extension that has a mailbox, or it can be a mailbox
of the following types:
■
■
■
■
Call Answer Service mailbox
Transfer-Only mailbox
Bulletin Board mailbox
Automated Attendant mailbox
When a Personal Operator is not administered, a caller who dials [
0 ] is transferred to
the system’s Call Answer Service Operator.
The mailbox’s Personal Greeting should inform callers that they have the option of
pressing [
0
].
Applications
A secretary’s extension is administered as a boss’ Personal Operator. The boss’
Personal Greeting says, “This is Pat. I am unavailable at the moment. You can leave a
message after the beep, or press [
0 ] to speak to my secretary.”
5-144
Personal Operator