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About Strata CS ViewPoint _________________________________
The Strata CS ViewPoint application provides a central place to manage your calls, voicemail,
contacts and Strata CS account in an easy-to-use, graphical Windows interface. In ViewPoint
you can quickly and easily drag and drop to transfer or conference calls, point and click to hear
voice messages or call people back, set up call rules and “follow me” call forwarding to handle
important callers, monitor call center queues, and more.
See your Strata CS system administrator about installing ViewPoint on your computer.
Without ViewPoint, you can still access many Strata CS functions by using the telephone
commands. For details, see Chapter 3 through Chapter 6 and the “Telephone Commands Quick
Reference” in Appendix A.
Using ViewPoint in Spanish, German, French Parisian or French
Canadian
You can have the Strata CS ViewPoint interface display in Spanish, German, French Parisian or
French Canadian. To do so, use the Windows Control Panel to set your Windows Regional
Settings to the desired language. You will need to restart ViewPoint if it was open.
Using ViewPoint from any web browser ______________________
Strata CS ViewPoint Web Access is a version of Strata CS ViewPoint that you can access
through your Web browser. If your office has ViewPoint Web Access set up, you can use it to
access Strata CS features from any location on the Internet.
To access ViewPoint Web Access, type its Internet address in your Web browser. See your
Strata CS system administrator for the address.
In most cases, the instructions in this manual also apply to ViewPoint Web Access. You can also
use ViewPoint Web Access’s context-sensitive online Help for specific instructions about a
ViewPoint Web Access folder.