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APPENDIX F. USING THE STRATA CS H.323 SOFTPHONE F-5
Showing the SoftPhone keypad window
To display the SoftPhone keypad window, choose Tools > SoftPhone in ViewPoint. You can
also double-click the SoftPhone icon in the system tray at the bottom right of your screen.
Placing a call with the SoftPhone
To place a call with the SoftPhone, use any of the following methods:
Q Use ViewPoint's dial bar, contact list, Extensions pane, or any other method to place a
call from ViewPoint. See
“Placing a call” on page 12-2.
Q Enter the number to dial in the SoftPhone keypad. Type the number into the text box or
use the keypad numbers, and then click
Start Call.
Your SoftPhone connection behaves just like a Strata CS internal station, so you can dial Strata
CS extensions directly. When placing an external call, you must use an access code (see
“Entering account codes when placing calls” on page 3-3).
Exiting the SoftPhone
Important: Exiting the SoftPhone disables it so that it no longer rings for incoming calls. It is the
same as unplugging your phone. Callers to your number will hear ringing, then be transferred to
voice mail or the next action in your routing list. To take calls at your regular phone after exiting
SoftPhone, first choose File > Use a different station and switch your Strata CS phone. Then
exit SoftPhone.
The SoftPhone Add-in runs from within ViewPoint, so it exits whenever you exit ViewPoint.
You can also disable SoftPhone from within ViewPoint by choosing
Tools > Add-in Manager
and unchecking Enabled for the SoftPhone Add-in.
Configuring the Strata CS SoftPhone ________________________
The following sections describe how to configure the SoftPhone for your personal use.