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Requirements for receiving a page or intercom call ......................... 3-7
Paging and intercom considerations................................................. 3-7
Chapter 4. Answering and Handling Calls on the Phone ..............4-1
About answering and handling calls on the phone ...............................4-2
Using the Flash button on your phone.............................................. 4-2
Answering Strata CS calls ....................................................................4-2
Call announcing.................................................................................4-2
Call waiting ........................................................................................ 4-3
Answering a call at another ringing phone........................................ 4-4
Using hands-free answering .............................................................4-4
Receiving internal intercom calls with voice-first answering............. 4-5
Handling calls with the phone...............................................................4-6
Putting a call on hold ......................................................................... 4-7
Transferring a call..............................................................................4-8
Sending a call to voicemail................................................................ 4-9
Recording a call................................................................................. 4-9
Creating a conference call............................................................... 4-10
Parking a call ................................................................................... 4-11
Unparking a call...............................................................................4-11
Putting a call on silent hold ............................................................. 4-11
Sending a Flash command to Centrex or another PBX..................4-11
Getting an internal dial tone ............................................................4-11
Entering an account code for a call................................................. 4-11
Using Toshiba digital feature phones ................................................. 4-12
Using line appearances...................................................................4-12
Using custom-mapped Strata CS commands.................................4-13
Chapter 5. Managing Voicemail and Your Account With the Phone .
5-1
About managing your account on the phone........................................5-2
Logging on to your account............................................................... 5-2
About voicemail .................................................................................... 5-2
Voicemail from the caller’s point of view ...........................................5-2
Knowing when you have new voice messages ................................ 5-3
If voice messages disappear from your folders ................................ 5-3
Customizing voice message playback order .................................... 5-3
Listening to and managing your voicemail............................................ 5-4
Voice message telephone commands..............................................5-4
Deleting and undeleting messages................................................... 5-5
Replying to a voice message ............................................................ 5-5
Forwarding a voice message ............................................................ 5-5