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I-7 INDEX
Flash
during a call (table of commands), 4-7
sending to Centrex or another PBX, 4-11
to put a call on hold, 4-7
using, 4-2
using ** for at a remote phone, 6-5
with direct transfer, 4-8
Folder List
hiding and showing, 8-12
using, 8-22
viewing shared folders in, 8-26
folders
overview, 8-21
adding Calls pane to, 8-15
columns in, 18-22
for contacts, 16-2
for voice mail, 13-2
locking current one, 8-16
managing, 8-22
opening in new windows, 8-14
private and public, 8-22
sharing, 8-24
sorting by column, 18-23
viewing shared, 8-26
fonts, changing in ViewPoint, 18-24
forwarding calls
overview, 15-3
and Where I Am, 15-2
as displayed in Extensions list, 10-2
prompting for password, 15-5
prompting to accept or decline, 15-5
status bar button for, 8-12
to Centrex extensions, 15-6
turning off, 15-5
using the phone, 5-9
using ViewPoint, 15-3
and voice mail, 15-6
when logging on, 8-7
forwarding voice mail
using the phone, 5-5
using ViewPoint, 13-4
freezing columns, 18-24
FrontOffice 2000, 1-3
FWD button on status bar, 8-12
G
GoldMine, 1-3
grab-and-hold, 11-8
grab-and-hold greeting, default text of, 11-8
greetings
overview, 13-18
active, 13-19
available space for, 5-8
e-mailing, 13-20
for when you’re on the phone, 15-14
grab-and-hold, 11-8
hierarchy for, 13-20
managing using the phone, 5-7
options after recording, 5-8
personal status default, 13-20
playing into a call, 11-13
recording using the phone, 2-3
recording using ViewPoint, 13-20
system camp-on, 15-14
System Hold Greeting, 15-13
text of initial one, 2-3
used with
call rules, 17-8
personal statuses, 9-8
routing list final actions, 15-15
routing lists as an action, 15-11
Greetings folder, 13-19
groups, placing calls to, 12-4
H
H.323 terminals. See Internet calls
handling calls, table of commands, A-2
handling calls. See calls
hands-free answering
enabling and disabling using the phone, 4-4
enabling and disabling using ViewPoint, 18-11
using, 4-4