Filter
Top Products
CHAPTER 18. CUSTOMIZING VIEWPOINT 18-25
Enhancing ViewPoint with Add-ins __________________________
Add-ins are custom executable (.exe) files or Dynamic Link Library (.dll) files that add extra
functionality to Strata CS ViewPoint. Add-ins can enhance ViewPoint with custom toolbar or
menu options, or process data behind the scenes, for example, monitoring incoming calls for
Caller ID that matches certain criteria.
Strata CS comes with the following Add-ins:
Q Strata CS SoftPhone. See Appendix F, “Using the Strata CS H.323 SoftPhone.”
Q Reverse Phone Number Lookup. See “Using the Reverse Phone Number Lookup
sample Add-in” on page 18-26.
Q Desktop Alert. See “Using the Desktop Alert Add-in” on page 18-26.
Q Instant Messaging. See “Sending an instant message to an extension” on page 10-5.
The sample add-ins provided with Strata CS are located by default in C:\Program Files\Strata
CS\Client\AddIns.
You can create custom Add-ins using the Strata CS SDK's Add-in API, as described in the Strata
CS SDK and API Programming Guide, located in the \Manuals directory of the Strata CS Master
CD.
Managing Add-ins
To add, remove, or change options for an Add-in, do the following:
1. Choose Tools > Add-in Manager. The Add-in Manager dialog box opens.
The dialog box lists all Add-ins loaded in ViewPoint so far.
2. To add a new Add-in, click Add. Navigate to the Add-in (a .DLL file) and select it.
To remove an Add-in, click it, then click Remove. The Add-in is detached from Strata
CS, but the Add-in file is not deleted.
To temporarily disable an Add-in without deleting it from the list, click it, then