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Feature comparison table __________________________________
The following table shows the major features that are available in Strata CS. If your Strata CS
system does not include some of these features, your Strata CS system administrator might have
made them unavailable to you.
Getting technical support __________________________________
Contact your Strata CS system administrator for technical support. For information on how to
report problems, see Appendix I.
You can get help through Strata CS documentation as described in the next section.
Feature Phone ViewPoint
ViewPoint
Web
Access
CMA
Managing voice messages Yes Yes Yes No
Placing, receiving, and handling
calls
Yes Yes Yes Some
Managing participants in
conference calls
No Yes No No
Managing contacts No Yes Yes Yes
Call announcing of contacts Yes Yes Yes No
Screen-pops for incoming calls N/A Yes No Yes
Managing workgroups No Yes Yes No
Viewing the Extensions list No Yes Yes No
Viewing the Call Log No Yes Yes No
Recording greetings Yes Yes Yes No
Forwarding calls Yes Yes Yes No
Managing routing lists No Yes Yes No
Managing call rules No Yes Yes No
Changing active greeting Yes Yes Yes No
Changing active routing list No Yes Yes No
Managing personal statuses No Yes Yes No
Changing personal status Yes Yes Yes No
Customizing options Some Yes Yes No