Filter
Top Products
CHAPTER 8. USING STRATA CS VIEWPOINT 8-29
To import contacts from a .CSV file
1. Choose File > Import and Export. The Import and Export Wizard opens.
2. Select Import Contacts, and then click Next.
3. In File to Import, click Browse and select the .CSV file that you want to import.
4. In Destination folder, select the Strata CS Contact folder into which you want to
import the contacts in the .CSV file.
5. Under Options, select one of the following:
Q Replace duplicates with items imported. If Strata CS finds a duplicate contact in
the .CSV file, the contact from the file will replace the existing Strata CS contact.
Q Allow duplicates to be created. If Strata CS finds a duplicate contact in the .CSV
file, it will import all contacts, even those that are duplicates of Strata CS contacts.
Q Do not import duplicate items. If Strata CS finds duplicate contacts in the .CSV
file, it will not import them.
6. Select Use phone numbers as caller identification for these contacts to add the
imported contacts’ phone numbers to Strata CS’s list of Caller ID numbers so that
contacts can be identified when they call. For more information, see
“Teaching Strata
CS to recognize your contacts” on page 16-7.
7. If you are importing a .CSV file that was created by Strata CS, go to step 10.