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CHAPTER 15. CALL FORWARDING AND ROUTING LISTS 15-3
Forwarding calls _________________________________________
Call forwarding causes your calls to ring at another phone, either another extension or an
external number. Call forwarding is useful when you are working away from your desk or your
office for a period of time.
Notes
Q Call forwarding automatically updates the default Where I Am location in all your
routing lists and personal statuses. Whenever a routing list or personal status would
normally try you at your desk, it tries you at your forwarding phone number instead. See
“Using routing lists” on page 15-7 for more information.
Q Your call forwarding settings may be overridden if you apply a personal status with a
specific Where I Am preference or if you change your active settings directly. For more
information about personal status and the active settings, see
Chapter 9.
Forwarding calls by using the telephone commands
You can also forward your calls using the telephone commands. See “Forwarding your calls
using the phone” on page 5-9.
Forwarding calls in ViewPoint
The following two procedures describe how to use call forwarding in the Strata CS ViewPoint.
To turn call forwarding on
1. Choose Tools > Call Forwarding. The Call Forwarding dialog box opens.
2. Check Forward Calls (change “Where I Am”).