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Using redial and other quick call commands when logged in
After logging on from a remote phone, you can use any quick-call telephone command
beginning with *, for example
*66 to redial a call or *15 to place a page or intercom
call. For a complete list, see “Quick call commands” on page A-3.
To use a quick call command, press
# after logging on to get internal dial tone, then
dial the command.
Using the redial command after logging on
When you use the *66 redial command when logged in from a remote number, the
number dialed is that of the last call you placed while remote, either manually or by
using the voice message callback feature. It is not the number of the last call you placed
locally.
Example: On Monday, you call into your office from a remote location and place a
call to (617) 123-9876. For the rest of the week, you work in your office and place
many calls. On Saturday, you call into your office from a remote phone and use the
*66 command. The system dials (617) 123-9876 because that was the last call you
placed while remote.
Using Strata CS ViewPoint remotely _________________________
There are two ways to use ViewPoint from a remote computer (a computer not on your
office network):
Q ViewPoint Web Access. If your office has set up Strata CS Web Services, you
can access a version of Strata CS ViewPoint using a web browser, from any
computer with an Internet connection. Simply type the URL address of
ViewPoint Web Access into your browser window. Your Strata CS system
administrator can tell you the URL for ViewPoint Web Access.
Once you are connected to ViewPoint Web Access, click Help for instructions.
You can also use the instructions for Viewpoint in this manual, as ViewPoint
Web Access is very similar in most respects.
Q ViewPoint over VPN. If your office’s network is set up so you can log on
remotely via a VPN (Virtual Private Network) connection, you can use Strata
CS ViewPoint as if you were on the network at your office. Contact your
network administrator to see if you have VPN support and how to start VPN
from your remote computer.
ViewPoint will not run without a network connection to your Strata CS Server.
Be sure you have an active VPN connection to your office before launching
ViewPoint.