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About managing voice messages in ViewPoint ________________
You can manage your voice messages and call recordings in the Strata CS ViewPoint in the
same way that you manage e-mail messages in your e-mail program. Your new voice messages
or recordings appear in a list in your Inbox folder according to the time and the caller. You can
listen to them in any order you want, and you can easily forward them, reply to them, or save
them in other folders that you create.
For instructions on how to listen to voice messages or recordings using the telephone
commands, see Chapter 5.
The Voicemail folder
The Voicemail folder is your complete voice mailbox. It contains your Inbox and other
voicemail folders, which hold your voice messages as well as any call recordings sent to your
mailbox. New messages appear in the Inbox folder. Use the audio controls above the status bar
to play your voice messages. When you play a message, the audio bar shows elapsed message
playback time in minutes and seconds.
Voice messages have the following display attributes:
Q Bold text indicates a new (unheard) message.
Q FW: in the From column indicates a message that was forwarded to you.
Note: You can view the date on which a forwarded message was created by showing
the Created column in the Voicemail folder. See “Customizing columns” on page 18-22.
Q RE: in the From column indicates a message that was sent to you in reply to another
message.
Voicemail folders
You can store your voice messages in multiple folders. Click a folder in the Folder List to view
and act on the voice messages in that folder. See “Viewing folders in the Folder List” on
page 8-22.