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Locking the current folder in place
You can lock ViewPoint to the folder that is currently displayed, so that it cannot be switched
to another folder. To do so, choose
View > Prevent Switching Folders. Choose the same
command to enable folder switching again.
With folder switching prevented, the Navigation pane (or view bar) is removed from ViewPoint
display, and the
View > Go To menu commands are disabled. Any options you have chosen to
automatically display the Call Monitor are overridden so that the folder will not switch to the
Call Monitor.
Managing folders and items ________________________________
Items are individual greetings, contacts, routing lists, personal statuses, workgroups, and call
rules that you create in Strata CS. One item appears on each row in a folder. For example, one
contact appears on each row in the Contacts folder.
This section explains the following:
Q Using commands in folders
Q Managing items in folders
Q Printing items in folders
Using commands in folders
Strata CS’s commands appear in each ViewPoint view as follows:
Q Choose a command on the folder’s menu bar. For example, in the Inbox folder of the
Voicemail folder, choose the
Actions menu and click a command.
Q Click a toolbar button. Position the mouse pointer over a button to see its action.
Q Right-click an item and choose a command on the shortcut menu.
Commands affect only the item or items selected. Right-clicking an item selects it and opens a
shortcut menu that contains commands, so it is often the fastest way to perform an action.
Managing items in folders
This section is a guide to managing individual items in a folder:
Q Creating items
Q Deleting voice messages and other items
Q Renaming items
Q Cutting and pasting items
Q Copying and pasting items
Q Dragging and dropping items