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Importing and exporting voice files
To import or export a voice file, use the buttons on the recording control:
Importing and exporting Strata CS items______________________
You can import contacts into Strata CS from a .CSV (comma-separated value) file, and you can
export contacts to a .CSV file. You can also export extensions and the Call Log to .CSV files.
Click
File > Import and Export to open the Import and Export Wizard.
Importing and exporting contacts
You can import contacts into Strata CS:
Q From a .CSV file generated from Strata CS
Q From a .CSV file generated from another contact manager such as Microsoft Outlook
You can export contacts from Strata CS to a .CSV file that you can import into another Strata
CS ViewPoint, Outlook, GoldMine, FrontOffice 2000, Act!, or other contact management
software.
Import You can import a voice file in .WAV or .VOX format to
use for any ViewPoint recording (greetings, voice titles,
and so on).
Strata CS can import .WAV files with a frequency of
8Khz, 11.025 Khz, 22.05 Khz, or 44.1 Khz. You can also
import an 8 kHz PCM .VOX file (MULaw format for
North America and Japan, ALaw format for other
countries).
Export You can export any of your ViewPoint recordings,
including voice messages and recorded conversations, to
a .WAV file on your hard disk.