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CHAPTER 13
CHAPTER 13
MANAGING VOICE MESSAGES IN
V
IEWPOINT
CHAPTER CONTENTS
About managing voice messages in ViewPoint . . . . . . . . . . . . . . . . . . . . . . . . 13-2
Listening to your voice messages and call recordings . . . . . . . . . . . . . . . . . . . 13-4
Handling your voice messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-4
Managing call recordings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-8
Sharing your voice messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-8
Managing your voicemail quota . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-9
Sending a message directly to a user’s voicemail . . . . . . . . . . . . . . . . . . . . . 13-10
Knowing when you have new messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-11
Managing greetings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-18