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CHAPTER 3. PLACING CALLS ON THE PHONE 3-5
Placing calls while you are already on a call __________________
You can put calls on hold and place a new call, pick up another call on hold, and end a call
without losing other calls on hold.
Putting your current call on hold and placing a new call
1. Press Flash #. Your current call is now on hold and you have a dial tone.
2. Dial your call.
Switching between calls
To switch from your current call to a call that is on hold, press Flash 4. If you have multiple
calls on hold, you will hear a menu from which you can pick the call to which you want to
connect.
Ending a call without losing calls on hold
You can hang up the phone to end a call without losing your calls on hold.
1. Hang up the phone or press Flash 3 to end the current call.
2. If you hung up, pick up the phone.
3. Press Flash 4. You are connected to the call on hold. If you have multiple calls on hold,
you will hear a menu from which you can pick the call to which you want to connect.
Placing calls with * options ________________________________
When you press * at a dial tone, the system offers you a menu of quick call commands. See
page A-3 for a table that lists all available commands.
Redialing the last call
To redial the last call you placed, press *66.
Returning the last call
To return a call to your last identified caller, press *69. (You cannot return unidentified calls.)
Strata CS reads the number it will dial and prompts you to approve it before it dials the call.