Filter
Top Products
CHAPTER 8. USING STRATA CS VIEWPOINT 8-15
Adding the Calls Pane to any open folder
The Calls Pane contains the same information that appears in the Call Monitor. You can display
the Calls Pane in any ViewPoint folder and see and act on your incoming calls.
To add the Calls Pane to a folder, do the following:
1. Open the folder to which you want to add the Calls Pane.
2. Choose View > Calls Pane.
3. Select a location from the menu to place the Calls Pane.
To remove the Calls Pane from a folder, choose View > Calls Pane > None.
Adding the Phonebook Pane to the Call Monitor folder
The Phonebook pane includes the Extensions folder and the Contacts folder. Adding the
Phonebook Pane to the Call Monitor folder lets you perform drag-and-drop call handling
operations between the pane and the Call Monitor. See “Dragging and dropping items” on
page 8-19. With the Extensions folder, you can see whether a user is on the phone before placing
a call to him or her.
To add the Phonebook Pane to the Call Monitor folder, choose
View > PhoneBook Pane, and
then select a location from the sub-menu.
With the Phonebook pane open, click the appropriate tab to display the Extensions folder or
Contacts folder.
To remove the Phonebook Pane from the Call Monitor folder, choose
View > Phonebook Pane
> None
.
Using Index buttons to find items quickly
In several folders you can choose View > Index Buttons to display lettered buttons along the
right side of ViewPoint. Click an Index button to jump to the items beginning with that letter.