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E-10
Q Enter a number in the Recordings text box at the top right of the Browser and press
Enter to go to that entry in the list. Use the buttons to browse through the
search results.
Q To change the number of entries displayed per page, choose Tools > Options. In
the Options dialog box, enter the
Number of recordings to display per page.
2. Click an archived file to select it. You can perform the following actions on a selected
file:
Q Play. Double-click any column except the first column to play the recording, or use
the audio controls at the bottom of the Browser.
To set a bookmark while listening to a recording, click and drag the orange triangle
under the progress indicator at the bottom of the Browser. The next time
that you play the recording, playback will start at the bookmark location.
Q Open Call Log Details. Click on the toolbar to view details about the Call Log
entry associated with the mailbox recording.
Note: You can view Call Log details for all call recordings, and for voice messages
that were left by a caller via the Strata CS telephone commands. Internal voice
messages will only have associated Call Log details if internal (station-to-station)
call logging is turned on via
Tools > System Settings > Call Log tab in the Strata
CS Administrator. Voice messages sent directly to a user’s voice mailbox by
another user via ViewPoint do not have any associated Call Log details
.
Q Flag recording. Double-click the first column for a recording to flag the selected
recording for follow up. Double-click it again to remove the flag. (You can also use
the
Flag this recording for follow-up checkbox for the selected recording.)
Q Add notes. To add new notes or edit existing notes to the selected recording, type
in the
Call Notes or Archive Notes panes.