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CHAPTER 16. MANAGING CONTACTS AND WORKGROUPS 16-3
Private and public contacts
In Strata CS, contacts can be private or public, as follows:
Q Private contacts are your own personal contacts. These contacts appear only in the
Contacts folder of your ViewPoint on your computer. Other users cannot see your
contacts unless you explicitly share your Contacts folder with them.
Q Public contacts are contacts that are available to all users in your office. When public
contacts call your office, Strata CS identifies them no matter which extension or user
they are calling.
Public contacts contained in the Public\Contacts folder and can also be accessed via the
Phonebook pane's Contacts tab, and by choosing
Actions > Place Call. To enter or edit a public
contact, you must have public contact editing permissions. If you do not have those permissions,
you can view and place a call to public contacts, but you cannot edit them.
Viewing shared contacts
To view contacts that another user has shared with you, click that user’s name under Public
Folders
in the Folder List and click the Contacts folder.
Changing double-click behavior
You can choose whether double-clicking a contact opens the contact for editing or places a call
to the contact. See “Defining double-click behavior in the Contacts folder” on page 18-22 for
more information.
Using the Index buttons for quick access
Use the Index buttons on the right side of the Contacts folder to quickly move to a letter of the
alphabet. The buttons alphabetize your contacts according to the column by which the folder is
currently sorted. Choose
View > Index Buttons to hide or show them.