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CHAPTER 8. USING STRATA CS VIEWPOINT 8-17
You may not be able to perform these actions if you do not have the required permission.
Creating items
You can create all types of Strata CS items, such as greetings and call rules, in any folder. You
can create a completely new item, or you can copy an existing item and enter only the
information that is new for that item.
To create an item, choose
File > New and choose the type of item that you want to create, such
as a contact or a greeting. Enter the information about the new item in the dialog box that opens.
Click
OK to create the item. You cannot create extensions.
To create an item by copying an existing item
1. Select the item on which you want to base a new item, such as a contact in the Contacts
folder.
2. Choose Edit > Copy.
3. Choose Edit > Paste. A Contact dialog box opens. Copy of <item that you copied>
appears in the title bar of the dialog box. The dialog box contains a duplicate of the
selected item’s information, such as name, phone number, and so forth. You can use
this information as a basis for creating a new item.
4. Enter the information about the new item in the dialog box.
5. Click OK to save the changes as a new item.
Deleting voice messages and other items
To delete a voice message from your Inbox, select it and then press DELETE. The voice
message moves to your Deleted folder.
To permanently delete a voice message from your Inbox
1. Select the voice message. To select more than one voice message, press CTRL and
select them.
2. Press SHIFT+DEL. A confirmation dialog box opens.
3. Do one of the following:
Q Click Yes if you want the selected voice message to be permanently removed from
your computer.
Q Click No to keep the voice message in your Inbox.