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Enabling and disabling voice-first answering
For an overview of voice-first answering, see “Receiving internal intercom calls with voice-first
answering” on page 4-5. Use the following procedure to enable or disable voice-first answering
from ViewPoint:
1. Choose Tools > Options.
2. On the Phone \ Station Features tab, check or uncheck Voice-first answering.
3. Click OK.
Customizing your hold music
If your office has multiple sources of music-on-hold, you can use any source as your personal
hold music, that callers hear when you put them on hold.
Your system administrator makes this setting for you. Talk to your system administrator about
the music-on-hold options that are available and which one you would like to use as your
personal hold music.
Note: You can use audio files as your hold music, as long as they are in .WAV or .VOX format.