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CHAPTER 18. CUSTOMIZING VIEWPOINT 18-11
Changing ring patterns
You can change how your phone rings when you receive an incoming call. You can set different
ring patterns for internal and external calls.
1. Choose Tools > Options. The Options dialog box opens.
2. Click the Phone \ Ring Patterns tab.
3. Under Ring patterns, select the type of ring that you want for Internal calls and
External calls. The “Splash ring” settings create a group of short rings followed by a
pause.
To test a ring pattern, click the button to the right of the dropdown list. Your phone
rings three times in a demonstration of that ring. Because the ring pattern derives from
a continuous loop, the first one might be truncated. Listen for the subsequent rings to
hear the pattern accurately.
Note: On some systems, Splash ring 3 plays as Splash ring 2, and Short ring, Long
ring plays as Long ring, Short ring. This occurs if your Strata CS Server uses Intel
Dialogic DM/IP Internet telephony boards, DI/SI or HDSI station boards, or DM/V
conference bridge boards. Your Strata CS administrator can tell you if your system
behaves this way.
4. Click OK.
Note: If your ring patterns do not begin correctly, it may be because you are sending Caller ID
data to a display phone. See
“Displaying Caller ID on a phone” on page 18-8.
Enabling and disabling hands-free answering
For an overview of hands-free answering, see “Using hands-free answering” on page 4-4. Use
the following procedure to enable or disable hands-free answering from ViewPoint:
1. On the main menu, click Tools > Options. The Options dialog box opens.
2. Click the Phone \ Hands-Free tab.
3. Select the Enable hands-free answering check box to enable hands-free answering.
Clear the check box to turn hands-free answering off.
4. Enter the desired time in the Dial tone time-out seconds. This setting identifies how
long a dial tone plays after the end of a call before the station reverts to silence while
it waits for the next call. A setting of 0 indicates no dial tone, which means that the
station reverts to silence as soon as a call ends.
5. Click OK.
Note: You can also pick up the phone and press *10 to enable and disable hands-free
answering.