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APPENDIX G. USING THE EYEBEAM SIP SOFTPHONE G-3
Before installing the eyeBeam softphone_____________________
Before installing an eyeBeam SIP softphone on your computer, talk to your system
administrator and make sure you know the following:
Q The IP address or name of the Strata CS SIP span.
Q The preferred codec(s), in order, of the Strata CS SIP span, for example, G.711.
Q The authentication username and password required, if any.
Q Whether or not you have an external station. See the next section.
If you have an external station
If you have an external station, you must configure it for a SIP phone before you can use the
eyeBeam softphone. See “Configuring a SIP phone” on page 6-14 for instructions.
If you don’t have an external station
If you don’t have an external station, choose Tools > Options, click the Phone tab, and check
Imitate a station when my incoming routing calls to external numbers.
Installing and configuring an eyeBeam SIP softphone __________
Use this procedure to install an eyeBeam softphone on your PC and configure it for use with
Strata CS.
Notes
Q These procedures describe the eyeBeam audio-only softphone version 1.1 3004w or
higher. It is recommended that you have the eyeBeam User's Manual available as you
install the softphone.
Q The configuration procedure describes only those steps necessary for the eyeBeam
phone to work with Strata CS. Other settings may be left in their default configuration. For
information on using other eyeBeam features, see the eyeBeam documentation.