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APPENDIX A
APPENDIX A
TELEPHONE COMMANDS QUICK
R
EFERENCE
CHAPTER CONTENTS
This appendix provides a quick reference to the Strata CS telephone commands. For more
instructions on using Strata CS over the phone, see Chapter 3 through Chapter 6.
Note: Press * at any time to return to a higher-level menu.
Call announcing commands _______________________________
If you have call announcing turned on, you can use the following commands when you answer
an incoming call. These commands are offered whether you pick up your phone to answer it or
answer it after hearing a call waiting beep.
Call announcing commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Call handling commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Quick call commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3
Voicemail/Account menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6
Call announcing commands
1
Connect to the caller.
2
Send the caller to your voicemail.
3
Send the caller to voicemail and listen to the message as it is
being left. Press Flash 1 to pick up the call while the caller is
leaving a message.
4
If you are on a call and another call arrives, pressing 4 creates
a conference call with your current call and the new one.
Hang
up
Send the caller to the next action on your routing list. Unless
you have created a custom routing list, the next action is your
voicemail, so hanging up is the same as pressing 2.