Filter
Top Products
17-8
5. If you select Partial day, enter the Active hours for the day.
6. Click OK when you are finished setting the schedule.
Selecting how a call rule handles a call
Calls are normally handled with your active settings, such as your standard greeting and routing
list. Call rules override one or more of these settings to handle calls in different ways.
Under
Handle calls using the following settings, check any combination of the following
options. Note that you must check at least one option, or your call rule will do nothing.
Q Greeting. Select a greeting. Callers handled by the call rule will hear that greeting if they
reach your voicemail.
Q Routing List. Select a routing list. Calls handled by the call rule will follow that routing
list.
Q Taking calls. Select whether or not calls handled by the call rule ring your phone.
If set to Yes, incoming calls follow your active routing list, which usually includes
ringing your phone. If set to No, incoming calls are sent directly to the final action on
your active routing list, which by default is your voicemail. Note that a setting of Yes
overrides the personal status Do Not Disturb.
Q Personal Status. Select a personal status. Calls handled by the call rule will be handled
as if that personal status were in effect. Note that the call rule’s own settings for greeting,
routing list, and whether you are taking calls override the preferences in the personal
status.
You can click the buttons next to Personal Status, Greeting, and Routing List to create a new
item of each type. Press ALT and click a button to edit the currently selected item.
Enabling or disabling a call rule _____________________________
You can enable or disable existing call rules. Disabled call rules remain in storage but do not
handle any calls until you enable them again.
To enable or disable a call rule
1. In the Call Rules folder, select the call rule that you want to enable or disable.
2. Choose Actions > Enabled from the menu bar.
Enabled call rules are marked with .