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APPENDIX E. USING THE STRATA CS ARCHIVED RECORDING BROWSER E-5
Received
To limit your search to a specific time period, select this
checkbox, and then select a time period from the drop-down
list (for example, “Yesterday” or “Last 3 months”.) If you select
“Specific date”, enter the date in the text box using the format
provided, or click to select a date from a calendar.
Length
To search for recordings of a specific length, select this
checkbox. Select an option from the drop-down list, and then
enter the number of minutes in the text box (for example,
“Within 30 sec.of 5 minutes”.)
Note: To enter seconds, use the hh:ss format or decimal
places. For example, to indicate 1 minute 30 seconds, enter
either “1:30” or “1.5”.
Flagged for follow up
To search for recordings that were previously flagged for follow
up, select this checkbox.
Call Notes
To search for recordings that contain a specific text string in
the
Call Notes field, select the checkbox, and then enter the
string in the text box.
Archive Notes
To search for recordings that contain a specific text string in
the
Archive Notes field, select this checkbox, and then enter
the string in the text box.
Advanced Show me recordings
that match these
criteria
Lists one or more criteria that you specify on the Advanced
tab. To remove an entry from the criteria list, select it and then
click
Remove.
Define more criteria
To add an entry to the criteria list, select a Field and Condition
from the drop-down lists, and then select a
Value from the
drop-down list or enter it in the text box (for example, “Account
Code Equals 1074”.)
To search for recordings that match one of several values in a
single field, select the condition
Or. When you use Or, you
must specify the complete field contents that you are
searching for, as in:
“From Or Nancy Jones OR Pete Smith OR Irene Orleans”.
Field
Field on which the search criteria is based. For a description of
each field, see “Using the Call Log view” in Chapter 12 in
Strata CS Administrator Manual.
Condition
Select any of the following conditions.
Tab Field Description