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17-4
Creating a new call rule ____________________________________
The following procedure explains how to create a call rule. Be sure to go to any sections
referenced in the procedure.
To create a new call rule
1. Choose File > New > Call Rule. The Call Rule dialog box opens.
2. Enter a name for the call rule in the Name field.
3. Select one or more caller conditions. See “Setting caller conditions” on page 17-5.
4. Select a schedule condition. See “Setting schedule conditions” on page 17-6 for more
information.
5. Select one or more settings to specify how the rule handles calls. See “Selecting how
a call rule handles a call” on page 17-8 for more information.
6. If you do not want this call rule to be active, uncheck Enable this Call Rule. The call
rule remains in storage, but does not handle any calls until you enable it again. See
“Enabling or disabling a call rule” on page 17-8.
If you want the call rule to be active, leave this field checked.
7. Click OK.