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NDA-24282 (E) CHAPTER 9
Page 441
Revision 1.0
SYSTEM MAINTENANCE
3.2.3 MESSAGE DETAIL DATA OF SYSTEM MESSAGE “6-H”
System Message 6-H: Bad Call Notification (ACD)
1. Print-out Format
2. Print-out information (typical)
Bad Call Notification
20=ACD trunk connection
ACD Trouble Kind
01=ACD trunk trouble key
14=ACD reset start
15=Insufficient ACD memory
16=Insufficient ACD call record
17=Excessive business station on ACD calls
18=Excessive calls queued
21=Unknown Pilot No. called
24=Illegal execution of ACD timeout procedure
30=ACD pointer error detection and recovery
33=ACDP reset completion
34=Call recovery failure on unknown Pilot No.
37=ACD Traffic (incoming) Capacity Over
Note
99=Illegal ACD processing - trace stored
Note:
Since the PBX software Series 7300 and the ACD software release 2.
[When = 01 (Hex)]
~ : Information on Calling Party
– Station
~ : My Line No. (Station)
:00
– Trunk
~ : Route No.
~ : Trunk No.
~ : 00 00
~ : Information on Calling Party
– Station
~ : Station No.
:00
– Trunk
~ : Route No.
~ : Trunk No.
Bad Call
f
ication
D
)
SYSTEM MESSAGE 6 - H BAD CALL NOTIFICATION
NEC - ESD AUG 14 17:00
1: xx xx xx xx xx xx xx xx 2: xx xx xx xx xx xx xx xx
1 2 3
4
5 6
7
8 9
10
11
12
13
14 15
16
1
2
2
3
6
3
5
6
3
4
5 6
7 8
9
12
9
11
12
9
10
11 12