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NDA-24282 CHAPTER 8
Page 431
Revision 1.0
SYSTEM OPERATIONS
(c) Set/reset in Work Mode
Note 1:
The period of time in break mode is displayed for 99 minutes and 59 seconds. When 99 min. and 59 sec.
passes, the part of indicating “Minute” is displayed as “**”.
2.5 TALLY COUNT
Use the following procedure to collect data on the communication contents according to the types.
2.6 TRUNK TROUBLE REPORT
Use the following procedure to report trunk troubles, such as noise or low level, in the NEAX2400 IMX.
Press the BREAK key.
The lamp lights and ON BREAK is displayed.
(Break)
Press the BREAK key.
The lamp goes off, and BREAK OVER XX:XX (time spent on break in minutes and second) is
displayed.
Note 1
Break mode ends, and the position returns to the Work mode
(WORK MODE is displayed).
Press the TALLY key.
The lamp lights and TALLY NUMBER? is displayed.
Dial the code number (1 to 9) of the subject, and press the # key.
TALLY ENTERED is displayed.
The lamp goes off, and the data is stored in the MIS.
During communication with an ACD call, press the TRK TRBL key.
TROUBLE REPORTED is displayed.
The Trunk Trouble Report is automatically reported to the MIS and MAT.
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