Filter
Top Products
CHAPTER 7 NDA-24282
Page 408
Revision 1.0
ACDHS: ASSIGNMENT OF ACD HOLIDAY SCHEDULE
ACDHS: Assignment of ACD Holiday Schedule
1. Function
This command is used to assign, list, print, and remove the CCVs for holiday schedules. Up to three
different holiday schedules per tenant can be programmed for handling incoming calls. When a holiday is
designated through the ACDHC command, calls are processed according to one of the three schedules for
that day. This only applies to Pilot Numbers that use time-of-week scheduling.
2. Precautions
Holiday schedules are only valid for pilot numbers using week schedule route.
3. Parameters
TENANT NUMBER: Tenant Number (1 to 10)
SCHEDULE: Schedule Number (1 to 3)
START TIME
HOUR: CCV start hour (0-23)
MINUTE: CCV start minute (0-59)
CCV INDEX: CCV index (1 to 900)
CCV STEP: CCV step (1 to 20)
Start TimeCCV Index CCV Step
00:00
0 0
00:00
0 0
00:00
0 0
00:00
0 0
00:00
0 0
00:00
0 0
00:00
0 0
00:00
0 0
Update
List
Close
Holiday Schedules
New Holiday Schedule
Tenant Number
Schedule
ACD FPC401
1