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NDA-24282 CHAPTER 7
Page 381
Revision 1.0
ACDTN: ASSIGNMENT OF ACD TENANT DATA
3. Parameters
TENANT NUMBER: Tenant Number (1 to 10)
NAME: Tenant Name (up to 20 characters)
SPLITS: Maximum Split for Tenant (1 - 250)
DEFAULT LANGUAGE: English
Japanese
Spanish
Italian
French
German
OPERATOR ACCESS CODE: Enter the operator access code programmed in the PBX subsystem
(ASPA or ASPAN).
IVR PILOT NUMBER: Number to access IVR directory numbers used by ACD
ANSWER TIMER: Time (in seconds) after which an outbound call is assumed to have
been answered.
AGENT PERSONAL QUEUE: Personal Announcement Number (0 - 58) or SPACE: feature not
used
OVERFLOW/FORWARD PRIORITY: Priority to use for split queuing after overflow or call forwarding
(1 to 250)
I/O PORT ASSIGNMENT: MIS I/O Ports (1 to 6). Defines which of the MIS Ports are config-
ured for this tenant.