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NDA-24282 CHAPTER 3
Page 19
Revision 1.0
CHAPTER 3 INSTALLATION
1. GENERAL
This chapter describes the installation and test procedures for the NEAX2400 CallCenterWorX-Enterprise ACD
System.
The installation of the ACD in the IMX system is completed by the installing the MIS, MIS interface, and ter-
minal equipment such as agent positions and supervisory positions.
Because the installation procedures required for the NEAX2400 IMX are the same as for the business system,
this manual describes only the terminal equipment related to the MIS and ACD positions. For information on
installation procedures related to the NEAX2400 IMX, refer to the NEAX2400 IMX Installation Manual.
2. PRECAUTIONS
2.1 ESSENTIAL/CRITICAL INFORMATION
To prevent accidents or equipment damage from occurring while installation is being performed, each
NEAX2400 IMX manual provides “WARNING”, “CAUTION”, and “Note” indications to draw the techni-
cian’s attention to specific matters.
1. Meaning
WA R N I N G : Personal injury may result if the warning is not heeded.
CAUTION
: Damage to the equipment and/or the system may result if the caution is not heeded.
Note:
Indicates an item which requires special attention.
2. Locations of Indicators
WA R N I N G
and CAUTION indications are located at the top of the page. Descriptions are included as part
of the procedures on the page.
Figure 3-1 Static Caution Indication
ATTENTION
Contents
Static Sensitive
Handling
Precautions Required