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CHAPTER 7 NDA-24282
Page 404
Revision 1.0
ACDANA: ASSIGNMENT OF ACD ANALOG SPLIT ACCESS CODE
ACDANA: Assignment of ACD Analog Split Access Code
1. Function
This command is used to assign, list, print, and remove ACD Analog Agent access code data. These access
codes enable agents using analog phones to perform many ACD features including logging on (with or
without an ID), logging off, going into Ready, Work, and Break modes, entering tally codes, and reporting
trunk troubles.
2. Precautions
Analog access codes must be set up on the PBX as monitored numbers (see AMNO or AMNON in this
manual).
3. Parameters
ACCESS CODE: The dialed digit pattern used to invoke an ACD function.
FEATURE: The ACD feature which this access code will provide. (1-13)
Logon With ID
Logon Without ID
Logoff
Ready Mode
Work Mode
Break Mode
Tally Code
Trunk Trouble
Day Mode Single
Day Mode All
Night Mode Single
Night Mode All
Permanent Work
LOGIN ID: The logon ID associated with an analog access code
(only used for LOGON WITH ID).
TALLY CODE: The tally code associated with an analog access code
(only used for TALLY CODE).
BREAK TYPE: The break type associated with an analog access code
(only used for BREAK MODE).
Access Code Feature
Logon ID Tally Code
Logon Without ID
Update
Close
List
Analog Agent Data
Break Type
Announcement
Success Failure
New Analog