NDA-24282 (E) CHAPTER 5
Page 267
Revision 1.0
MULTIPLE SUPERVISOR GROUPS (SPLITS) - ACD
PROGRAMMING
Step 1: ACDSPL - Assign assistance and emergency request destinations per split.
ASSIST - pilot number of a split of supervisors
EMERGENCY - pilot number of a split of supervisors
Step 2: ACDLOG -Assign assistance and emergency request destinations per ID code.
ASSIST REQUEST - pilot number of a split of supervisors
EMERGENCY REQUEST -pilot number of a split of supervisors