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NDA-24282 CHAPTER 7
Page 417
Revision 1.0
ACDCOM: ACD COMMUNICATIONS DATA
ACDCOM: ACD Communications Data
1. Function
This command is used to set up the I/O ports that are to be used for the Management Information Service(s)
(MIS) and for Infolink.
2. Parameters
I/O Ports: 1 to 6
I/O Type: MIS-1, MIS-2, MIS-3, MIS-4, MIS-5, Infolink, and OFF
I/O Speed: 4-64 ms (standard assignment = 64)
Trace Parameters:
Call Processing: On/Off
MIS Errors: On/Off
X409 Messages: On/Off
Trace Destination: I/O Port Number (1 to 6) / Buffer (Normally set to “Buffer”)
Clock Adjustment: 1 to 9999 (default 1049)
3. Programming
The type of MIS will determine how the I/O ports are programmed.
• MIS-1: not supported
• MIS-2: Navigator and Abacus MIS
• MIS-3 ~ MIS-5: reserved for future use
• Infolink: for Infolink clients (ACD Release 3 and above)
I/O Ports
Type Speed
1
2
3
4
5
6
Update
List
Close
Communication Data
Update Communication?
Trace Parameters
Call Process-
ing
MIS Errors
Trace Destination
Buffer I/O Port
Clock Adjustment
(Normally set to “OFF”)