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CHAPTER 7 NDA-24282
Page 418
Revision 1.0
SYSTEM INFORMATION
System Information
This screen sets the parameters for optimal functioning of the ACD in the IMX System. From the System Data
screen, User Settings, Tenant Settings and Time Out Settings are established. Using the system defaults for User
and Time Out Settings is highly recommended.
User Settings
1. Function
This command maintains the ACD’s system data for User Data. This data provides the ability to customize
the ACD for some specific features including Infolink and MIS message generation, debugging tools, and
phone set operation.
Note:
Using the system defaults for User Settings is highly recommended. Information on this screen should only
be modified at the direction of a NEC Technical Support Associate.
2. Parameters
CCV Tally DN: 1-5 digits
Send A0 (MIS) Msg: Yes/No
Display ‘ANI NONE’: Yes/No
Queue High Priority: Yes/No
Display IVR Header: Yes/No
ETA Includes Excess Work: Yes/No
Infolink with Call ID: On/Off (Default = Off)
Time Out Audit: Yes/No
Dash
Min Len: Index 3:
Index 1: Index 4:
Index 2: Index 5:
7 11
5 0
8 0
User Settings
Tenant Settings
Time Out Settings
CCV Tally DN:
Send AO (MIS) Msg:
Display ’ANI NONE’:
Queue High Priority:
Display IVR Header:
ETA Includes Excess Work:
Infolink with Call ID:
Call Timeout Audit:
Orig Detail Codes:
Trim CP Trace Space:
Large CP Trace Buffer:
Incoming Cell Msg:
Outbound Cell Disp:
Reclaim IVR Call to:
Work Key Press:
MIS Split Capacity:
User Infolink Split Information:
IQ
IZ
Music
Ready Mo
4
Update
List
Close
System Data
Update System Data?