CHAPTER 7 NDA-24282
Page 406
Revision 1.0
ACDIVR: ASSIGNMENT OF ACD IVR DATA
ACDIVR: Assignment of ACD IVR Data
1. Function
This command is used to assign, list, print, and remove ACD Interactive Voice Response Unit (IVR) data.
This command sets up IVR ports which will be used to play customized announcements or obtain dialed
digit information from callers.
2. Precautions
IVR should be set up on the PBX as members of a UCD hunt group whose pilot number is the same as the
IVR pilot number field of ACD tenant data (see ACDTN).
3. Parameters
TENANT: Tenant number (1 to 10)
DIRECTORY NUMBER: The PBX directory number used to access an IVR port.
PORT: The IVR port number associated with this directory number. (1-255)
Directory
Tenant Number
Port
Update
List
Close
IVR Data