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CHAPTER 5 NDA-24282 (E)
Page 194
Revision 1.0
OFFICE DATA DESIGN
3. Some notices for PBX commands data programming are described below.
See Figure “Network Configuration of ACD systems” for network configuration of ACD systems.
Note:
When a COT card is used for back-up UCD, assign the UCD pilot number for the destination of RT and TK
for COT card using ACSI command data.
The system may not be operated normally if the above-mentioned data (especially, system data in item 1)
is not programmed correctly or the required software (also, described in item 1) is not installed yet. Data
to be checked if the following faults occur are shown below.
Note:
Data marked with an asterisk (*) indicates that system must be initialized after data change.
(a) ACD data cannot be programmed.
- Software to be installed
• Software install for Built-in ACDP function (Basic ACD Option Service software (APL-0809:
Series 7400 or later release)
- Data Programming
• ACDP in service/out of service (ASYD: SYS1, INDEX2, b0)
• IP in system 0 is used/not used (ASYD: SYS1, INDEX207, b0)
• IP in system 1 is used/not used (ASYD: SYS1, INDEX207, b1)
Note 1
• Built-in ACDP is used/not used (ASYDL: SYS1, INDEX864, b0)
Note 1:
IP in System 1 not used in Internal ACD.
(b) ACD agent positions cannot be logged on to the split.
Type and Node
PBX Command Data
I II III IV
PBX1 PBX2 PBX3 PBX4 PBX5 PBX6
AMNO (Monitor Number Data) N/L N N
(Back-up UCD)
Note
FFF
ACNO (Conversion Number Data) N/L N N
AADT (Announcement/Dictation Data) N N N
AOKC (OAI Key Code Data)
AKYD (Key Data for D
term
)
ASFC (Service Feature Restriction Class Data)
ASHU (Station Hunting Group-UCD Data) F F F F F
: Assign data by the corresponding commands written in DM.
N : Assign data by the corresponding commands written in NDM.
L : Assign data by the corresponding commands written in LDM when the call is not terminated from other nodes.
F : UCD for Fusion service must be used for the back-up UCD.