Filter
Top Products
CHAPTER 7 NDA-24282
Page 414
Revision 1.0
ACDWS: ASSIGNMENT OF ACD WEEK SCHEDULE
ACDWS: Assignment of ACD Week Schedule
1. Function
This command is used to assign, list, print and remove week schedule data. The ACDWS command is used
to program the CCV by which all incoming calls are handled on a 24-hour basis.
2. Precautions
1. CCVs should be assigned prior to use in week schedules.
2. For allowed number of entry for Week Schedule, see Table 2-1 in Chapter 2.
3. The same Schedule Number (SCH) can not be assigned to multiple tenant numbers.
3. Parameters
TENANT NUMBER: Tenant Number (1 to 10)
SCHEDULE: Schedule Number (1 to 250)
DAY: Sun, Mon, Tue, Wed, Thu, Fri, Sat
HOUR: CCV start time: hour (0-23)
MINUTE: CCV start time: minute (0-59)
CCV INDEX: CCV index (1 to 900)
CCV STEP: CCV step (1 to 20)
Day Time
CCV
Index
CCV
Step
1 00.00 0 0
2 00.00 0 0
3 00.00 0 0
4 00.00 0 0
5 00.00 0 0
6 00.00 0 0
7 00.00 0 0
8 00.00 0 0
9 00.00 0 0
10 00.00 0 0
Update
List
Close
Week Schedules
New Week Schedule
Tenant Number
Schedule
ACD FPC40