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CHAPTER 5 NDA-24282 (E)
Page 304
Revision 1.0
TALLY-OH CODES - ACD
SERVICE CONDITIONS
1. Tally-Oh Codes are entered by pressing one of the dial keypad digits, “0” through “9”.
2. The “*” key and the “#” key cannot be used as Tally-Oh Code numbers since they are used to erase and
enter input.
Technician Tally-Oh Codes
Code Description
075
Turn Bad Call Notification MAT print-outs on or off
Press: 075rrs# (rr = Reference number. s = state: 0 (off) or 1 (on))
To turn all print-outs on or off use the reference number “00”.
Example: 075000# (all off) or 075001# (all on).
See “BAD CALL NOTIFICATIONS [B-21]” on page 80 for additional detail.
076
Display error counts.
Press: 076n# (n = error count number 0-99)
077
Reset all error counts.
Press: 0770#
080
Display ACD version number and release date.
Press: 080#
081
Unlock given logon id.
Press: 081n# (n = logon id number)
082
Display current location of buffer trace pointer.
Press 082#
084
Display (clear) debugging call counters.
To display, press: 084#
To clear counters, press: 0840#
085
Turn st_driver() debugging on or off. Usually used with call processing trace.
Press: 085s# (s = state: on = 1, off = 0)